Our Linux and Windows server management team has vast experience in managing servers on either Linux or Windows platforms. Our experienced and highly-trained industry certified engineers are always available at beck and call to support.
Managing your own servers involves both time and money. Typically you may need a full time staff, constant training for them to keep up with the rapidly changing technology and often you will focus more time managing your technology than your business.
If you need someone reliable for a proactive remote server administration; then ByteCARE – 24×7 remote server administration services are just for you. We constantly monitor your server’s performance, network traffic, disk space utilization, running services and much more. Our proactive remote server management every month also includes complete server audit, monitoring event logs and resolving problems, patch management, security audits and more. Our certified support engineers administer and maintain your servers for maximum stability, security and uptime.
Features
24×7 Proactive Monitoring
Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)
24×7 Proactive Monitoring
Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)
Complete Protection
Complete Protection Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance
Complete Protection
Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance
Qualified Technicians
24×7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance
Qualified Technicians
24×7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance
Maintenance & Audits
Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more
Maintenance & Audits
Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more
Backups and Data Recovery
Complete technical assistance in building backup and recovery plans, configuring and monitoring the same
Backups and Data Recovery
Complete technical assistance in building backup and recovery plans, configuring and monitoring the same
Measured SLA’s
Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents
Measured SLA’s
Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents
Benefits
Zero Investment
Sign up with us and with the installation of a small monitoring agent on your server, we are ready to go
No Break-Fix Mentality
Stop following the old-school tradition of break-fix and focus on the prevention of issues
Reduced Costs
Gain complete control and reduce your overall operating costs (OPEX) with our flat-fee billing model
Comprehensive Support
Experience cost savings, standardized operations and simplified IT management using our CMMi and ITIL based approach and processes
Proactive Insights
We work proactively discovering and fixing problems on your servers before they can negatively affect your business
Skill Set
Right from Level 1 to Level 3, our industry certified and experienced server administrators are available for support – 24×7
Plan
Remote Infrastructure Management
ByteNOC Services
(Refer ByteNOC Plans)
Service Coverage
Initial Response Time
Patch Management
Anti-Virus Management
User Account Administration
Log Monitoring
(Event Logs/Web Logs/Mail Logs, etc.)
Scheduled Task Administration
Backup Administration
Proactive and Reactive Server Reboots
Reactive Support per Month
(Does not include research and analysis, server setup, server migrations)
Initial Server Hardening
Software Firewall Configuration
(Built-in OS versions only)
3rd Party Software Installations
(Installed based on best practices of vendor)
Performance Analysis and Consulting Reports
(Expert advice from certified engineers based on monthly server inspection, monitoring
and audit reports)
Proactive Maintenance per Month
(Clean Logs/Vulnerability Scan/Defrag/etc.)
STANDARD
Standard Plan
24X7
1 Hour
-
-
-
-
4 Hours
PREMIUM
Premium Plan
24X7
30 Minutes
10 Hours
